Zero Tolerance Statement: Mitro has an absolute zero-tolerance policy towards child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). Our platform architecture makes such abuse nearly impossible due to our closed-network, audio-only design with mandatory mutual contact approval.
1. Safe by Design Architecture
Mitro's core design makes inappropriate content and stranger contact structurally nearly impossible:
Why CSAE/CSAM will be near zero on Mitro
- No Stranger Contact: Users cannot discover, search for, or contact anyone they don't personally know
- Mutual Approval Required: Both parties must manually add each other before any post share
- No Public Profiles: No user directories, public profiles, or discovery features exist
- Verified Identities: Google authentication ensures accountability and reduces anonymity
- End-to-End Encrypted: Private conversations between known contacts by default
Application Overview
Mitro is a secure, one-to-one audio calling application designed exclusively for verified family and office communications. Unlike social platforms or messaging apps, Mitro's architecture inherently prevents the mechanisms typically exploited for child exploitation:
- Closed Network Model: Communication only possible between mutually approved contacts by default and users optional choice
- Google Authentication: All users authenticate through Google accounts with verified identities
- WebRTC End-to-End Encryption: All calls are end-to-end encrypted for maximum privacy
- Intended Use: Exclusively designed for family and professional workplace communications
2. User Requirements & Platform Design
Family-Safe Communication Platform
Mitro is designed as a safe communication tool for families and workplaces.
- Users must authenticate through Google accounts for verified identity
- Closed network - communication only with mutually approved contacts
- Designed specifically for family and professional office communications
- No public profiles, discovery features
3. Child Safety Prevention Measures
3.1 Platform Design
- No Public Discovery: Users cannot search for or discover other users publicly
- Mutual Connection Required: Both parties must approve contact before content sharing
- No Anonymous Usage: Google authentication ensures accountable, verified identities
Important Privacy Protection: Call audio is end-to-end encrypted and is never recorded, stored, or accessible to Mitro.
In the mitro audio call... We only have access to call metadata, which includes:
- User identities (who is calling whom)
- Call timestamps and duration
- Connection patterns and frequency
- User account information (Google profile data)
What we CANNOT access:
- Call audio content - not recorded or stored
- Conversation topics or content
- Any voice data or recordings
3.3 Proactive Measures
- Account verification through Google authentication
- Regular security audits and updates
- When required by law(Cooperation with law enforcement investigations)
4 Direct Contact
5. Response Protocol
5.1 Enforcement Actions
- Account suspension for confirmed violations
- Data preservation for law enforcement investigations
6 Law Enforcement Cooperation
Mitro respects user privacy and will only share user information with law enforcement when legally required:
- Response to valid legal requests, subpoenas, and court orders
- Compliance with mandatory reporting requirements
- Preservation of relevant data when legally compelled
- All data sharing requires proper legal documentation and authorization
- Users are notified of law enforcement requests unless prohibited by law
Important: We do not voluntarily share user information or proactively cooperate with law enforcement outside of mandatory legal obligations. User privacy is protected unless disclosure is required by law.
7 User Education & Awareness
7.1 Safety Guidelines
We provide users with clear safety guidelines:
- Only add contacts you know and trust personally
7.2 Parental Guidance
For families using Mitro:
- Parents should supervise children's contact lists
- Regularly review who children are communicating with
- Discuss online safety and appropriate communication
Last Updated: January 8, 2026
Effective Date:January 8, 2026
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